The grant will also enabling the company to re-locate to larger premises outside Edinburgh, paving the way for continued growth.
TenTel is one of the few service providers that offers no-contract broadband and telephone services and in its first year of trading has built its team to 50 people. With ambitious growth plans, TenTel expects to sign up a further 50,000 customers over the next 12 months and increase the team to over 100 full-time staff.
The company expects to announce the location of a new state of the art headquarters towards the end of the year. The new site will be tailor made with the technology and equipment needed to support current business needs and future proof the company for rapid growth.
Competing in the market with the ‘Big4’: BT, Sky, TalkTalk and Virgin, TenTel is a ‘challenger’ telecoms company that offer a unique service giving residential tenants the opportunity to have phone and broadband services live the day they arrive at their new property. Their emphasis and focus on providing world class customer service and ‘being on the customers’ side’ also makes for a unique and refreshing experience within the telecoms sector.
There are currently 3.9 million private tenants in the UK and this is forecast to grow strongly in the next three to five years. TenTel’s disruptive business model creates choice for the consumer and brings much needed transparency on pricing to the residential lettings market.
To deliver world class customer service, TenTel aims to be a ‘destination’ employer, able to attract, retain and hire the most talented employees. TenTel looks for people with the right attitude, ambition and problem solving skills. From the start TenTel has encouraged a ‘one team’ culture without hierarchy, nurturing an exciting and vibrant start-up mentality.
Daniel Halliday, Head of Finance at TenTel explains: “We have been very well supported by Scottish Enterprise and the RSA funding is extremely important to our future. We are absolutely customer focused and it is critical that we are able to build a strong and well-trained team able to deliver the highest standards of customer service. This funding will be transformational to the pace at which we can grow our team and continue to serve our customers. We’ve already created a number of great job opportunities and this funding will allow us to create even more as we grow our business in the future.”
Regional Selective Assistance (RSA) is a discretionary grant set up by Scottish Enterprise. Funding is given to companies that will directly result in the creation or safeguarding of jobs in Scotland. Companies have to meet strict criteria to be successful and the amount offered depends on the size of the business, location of the project and assessment of how much is needed for the project to go ahead.
Anke Heggie, Senior Director, Company Growth Support, Scottish Enterprise, said: “We are delighted to have been able to support TenTel in their growth ambitions. This funding is set to generate exponential growth by accelerating market penetration.”
For more information contact:
t: 0131 225 7880